Terms and Conditions
Last Updated: September 23, 2025
1. Introduction
These Terms and Conditions (“T&C”) constitute an electronic record in accordance with the Information Technology (Intermediaries Guidelines) Rules, 2011, under the Information Technology Act, 2000, and other applicable provisions. No physical or digital signature is required for this electronic contract. The T&C herein govern your (“You”, “Your”, “User”) use of the HiAstro website, mobile application, services, features, and content made available by Arcenia Tech Private Limited ("HiAstro", “We”, “Us”, “Our”), including any extensions or connected media (“Platform”).
By clicking “I AGREE” or by availing any service or accessing the Platform, you acknowledge and accept these T&C. If you disagree, you must refrain from using the Platform or Services.
2. Acceptance of Terms, Modification & Notification
You must (i) be of majority age (13+) and competent to contract, (ii) register using your real and accurate details, and (iii) not currently be restricted from using our Services.
By continued use of Services, you agree to the latest T&C and related policies as published on the Platform. HiAstro reserves the right to amend, modify, or update these T&C at any time, at its sole discretion. Such changes become effective upon being published on the Platform or notified otherwise; your continued use constitutes acceptance.
You may terminate your Account by written request if you do not agree to any updated terms.
3. Description of Services
Our Services include, but are not limited to:
Automated and AI-powered astrological readings, daily predictions, advanced consultations, numerology, and related content.
Services are provided for informational, spiritual, and entertainment purposes only. HiAstro does not offer medical, psychological, legal, or professional advice. Users must consult relevant professionals for such matters.
HiAstro disclaims all liability for any actions you take as a result of interpretations, predictions, or advice provided. You assume full responsibility for use of Services.
4. User Registration, Account, and Eligibility
To access paid or personalized services, Users must register and create an account. One account per User is permitted, under your real name.
You are responsible for safeguarding your credentials and must notify HiAstro immediately in case of unauthorized use.
HiAstro may suspend or terminate accounts for untrue, inaccurate, or incomplete registrations or for breach of any term.
5. Representations and Warranties by Users
By using the Platform, you represent and warrant that:
You are legally competent and agree to be bound by these T&C.
All information provided is accurate and true.
The use is lawful and does not violate any applicable law or third-party rights.
You will not use the Platform for unauthorized, commercial, or prohibited purposes.
6. Services Fee & Payment
Paid Services require the timely payment of applicable charges, including all taxes where required.
Payments are processed via authorized payment gateways; you represent and warrant that you are authorized to use any payment method you submit.
All payments are non-refundable except as mandated by law or expressly stated in the Platform’s Refund Policy.
HiAstro is not responsible for any payment-related issues arising from third-party providers.
7. Availability of Services
HiAstro reserves the right to modify, suspend, restrict, or discontinue any part of the Platform or Services at any time without notice or liability.
Certain Services may be unavailable in your jurisdiction or due to technical faults.
8. Intellectual Property Rights
All content, software, databases, graphics, text, designs, and trademarks ("Content", "Marks") on the Platform are proprietary to HiAstro or its licensors.
Users are granted a limited, non-exclusive, non-transferable right to access Services strictly for personal, non-commercial use in accordance with these T&C.
Users may not reproduce, reverse-engineer, republish, transmit, or otherwise exploit Platform content or data for any commercial, derivative, or AI/data training purposes.
9. User Conduct and Prohibited Activities
You agree not to:
Violate any law, regulation, or third-party rights.
Post, transmit, or share unlawful, defamatory, harassing, obscene, or infringing content.
Conduct unauthorized commercial activity or advertisements.
Attempt unauthorized access, introduce viruses or malicious code, mine data, or interfere with Platform operations.
Extract Platform content for data scraping, ML/AI model training, or any unauthorized purpose.
10. Monitoring & Platform Management
HiAstro may, at its sole discretion, monitor, restrict, suspend, or terminate any account or content for violations of these T&C or to protect Platform integrity.
11. Use of Information
All information is collected and processed in accordance with the Privacy Policy. By using the Platform, you consent to the collection, use, and sharing of data per our Privacy Policy.
Data may be retained for legal compliance, dispute resolution, and to ensure service quality.
12. Third-Party Integrations and Links
The Platform may contain integrations or links to third-party sites/products. HiAstro is not responsible for such external content or services.
13. Limitation of Liability & Disclaimer
The Platform and Services are provided “as is” and “as available,” without warranties of any kind.
HiAstro is not responsible for the accuracy, reliability, or outcomes of predictions, advice, or recommendations.
HiAstro is not liable for damages, losses, or injury resulting from use of the Platform.
Your access and use are at your own risk and discretion.
14. Indemnification
Users agree to indemnify HiAstro, its partners, employees, and affiliates against all damages, losses, and expenses arising from:
User’s breach of these T&C or Policies.
Violation of applicable laws or third-party rights.
Misuse or unauthorized use of Services.
15. Termination
HiAstro may terminate or suspend your account, without notice or refund, for breach of these T&C, Privacy Policy, or applicable laws.
You may terminate your account via written request.
16. Dispute Resolution, Governing Law & Jurisdiction
These T&C shall be governed by the laws of India.
Disputes shall be submitted to arbitration in Gurugram under the Arbitration and Conciliation Act, 1996, with proceedings in English.
Courts in Gurugram, Haryana, India shall have exclusive jurisdiction.
17. Miscellaneous
If any provision is held invalid, the remainder of the T&C shall continue in force.
These T&C constitute the full agreement between User and HiAstro; no joint venture or employment is created.
Users may not assign rights or obligations without prior written consent; HiAstro may assign to affiliates or successors.
18. Contact
For any T&C-related query or support:
HiAstro Support Team
Email: customer_support@hiastro.in
Address: G-9/15 A, Phase 1, DLF City, DLF QE, 122002, Gurugram, Haryana